At YiroInc Academia, we respect your privacy and are committed to protecting the personal information you provide when using our website, customer portal, services and resources.

This Privacy Policy explains the information we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, country, institution or organization, and other information you provide when creating or updating your account.
• Profile Information: Information related to your account type and interests, including academic interests and, where applicable, professional examination details such as CFA level or FRM part.
• Orders and Payments: Information relating to products or services you order, payment references, transaction details and proof of payment that you submit for verification.
• Service Information: Information you provide when requesting tutoring, consulting, procurement or other services offered through YiroInc Academia.
• Authentication Information: Information required to create and secure your account. If you choose to sign in with a third-party authentication provider such as Google, we may receive basic account information made available by that provider, such as your name and email address.
• Technical Information: Information such as browser type, device information, IP address and usage information that may be collected when you interact with our website or portal.

2. How We Use Your Information

We use your information to:

• Create, authenticate and manage your YiroInc Academia account.
• Provide academic, examination, tutoring, consulting, procurement and other requested services.
• Process and manage orders and verify submitted payments.
• Provide access to resources and purchased content.
• Personalize your portal experience based on your account type.
• Send important account, order, payment and service notifications.
• Respond to enquiries and provide customer support.
• Maintain the security and proper operation of our website and platform.
• Improve our services and overall user experience.

3. Google Sign-In and Third-Party Services

YiroInc Academia may allow you to sign in using services such as Google.

When you use Google Sign-In, we receive only the information authorized through the authentication process, such as your name and email address. We use this information to authenticate you, create or identify your YiroInc Academia account, and provide access to the platform.

Your use of third-party services may also be subject to the privacy policies and terms of those providers.

4. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or alteration.

Access to administrative features and customer information is restricted to authorized users based on their roles and responsibilities.

While we take reasonable steps to protect information submitted through the platform, no internet-based service or method of electronic storage can be guaranteed to be completely secure.

5. Data Sharing and Storage

We do not sell your personal information.

Your information may be processed by trusted service providers where necessary to operate the platform, provide authentication, host our services, deliver communications or support other functionality used by YiroInc Academia.

We may also disclose information where required by law, regulation or a valid legal request.

We retain personal information for as long as reasonably necessary to provide our services, meet operational requirements and comply with applicable legal obligations.

6. Account Closure and Data Retention

You may request or initiate the closure of your YiroInc Academia account.

When an account is closed, personal information associated with the account may be removed or anonymised. Certain records, including previous orders, payments and service transactions, may be retained where reasonably necessary for business records, dispute resolution, fraud prevention or legal and regulatory obligations.

7. Cookies and Similar Technologies

Our website and portal may use cookies and similar technologies to support essential functionality, maintain sessions, improve performance and understand how our services are used.

You may control cookies through your browser settings. Disabling certain cookies may affect some features of the website or portal.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Close your YiroInc Academia account.
• Withdraw consent where processing is based on consent.
• Contact us with questions or concerns about how your information is handled.

Some information may need to be retained even after an account is closed where required for legitimate business or legal purposes.

9. Children’s Privacy

YiroInc Academia does not knowingly collect personal information from children where parental or guardian consent is required by applicable law.

If we become aware that personal information has been collected from a child without the required authorization, we will take reasonable steps to address the situation.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, platform or legal obligations.

Any changes will be published on this page with an updated “Last updated” date.

Questions?

Email us at support@yiroincacademia.com